The human side of IT: how people, teams and day-to-day working habits shape IT success, with stories and lessons from ICT Shift, founded in Eindhoven in 2006.
Get an IT issue investigated with less back and forth. Learn what a useful support ticket includes, how to describe impact and what information not to send.
What to put in an IT support ticket so the engineer can start Read Post »
After years of growth, innovation, and partnership, we’re excited to announce a major milestone in our journey: Key4ce is now ICT Shift.
This isn’t just a name change—it’s a reflection of who we’ve become and where we’re headed.
🚀 Key4ce Becomes ICT Shift: A New Name, A Bold New Chapter Read Post »
The coronavirus crisis has disrupted daily business operations, leaving many companies short-staffed.
ICT Shift remains fully operational with remote-ready teams and can provide extra IT specialists, helpdesk support, and expert knowledge to keep your business running smoothly.
Understaffed by Corona? ICT Shift helps! Read Post »
On-demand, white-labeled IT support for your customers — using your tools, rules, and workflows.
Our expert team operates as part of your staff with agreed SLAs and fixed subscription pricing.
No hourly fees, no hidden costs — just scalable support when you need it.
New service: Extended support Read Post »
We’re proud to announce the launch of our redesigned website.
Built for any screen size, with a sharper focus on design and content.
This marks the start of a more open, transparent way of sharing our work.
New website released Read Post »
It has been a while since our last update — but we haven’t been standing still.
We’re launching a refreshed Key4ce.com website with major visual and usability improvements.
Alongside this, several new projects and version releases are scheduled for the coming months, including SolidCP and osTicket Bridge updates.
New website & new projects in 2016 Read Post »
