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Access ICT Shift legal documents, including terms, privacy, cookie usage, and service-level commitments.
Last updated: April 17, 2026
Legal documents and policies
Cookie Policy
Details about cookies and similar technologies used on this website, including purpose and user choices.
Privacy Policy
How ICT Shift collects, uses, protects, and stores personal data, and what rights you have under applicable privacy law.
Terms of Service
Contractual terms for use of ICT Shift services, including scope, liabilities, governance, and customer responsibilities.
Service Level Agreement (SLA)
Service coverage, response targets, escalation requirements, and operational standards for managed IT support.
Need help choosing the right document? For contractual topics start with Terms of Service and SLA. For personal data and tracking topics, see Privacy Policy and Cookie Policy. For primary legal references, consult the GDPR text, the Dutch UAVG implementation law, and the ePrivacy Directive.
Questions about legal terms?
If you need clarification on service, privacy, or legal obligations, contact ICT Shift and include your company details and service context.
Contact legal support
We can help clarify contract terms, privacy obligations, and SLA scope for your organization.