Privacy Policy
Privacy Policy
This privacy policy explains what personal data we collect, why we collect it, how we protect it, and the rights you have under applicable privacy laws. You can also review our Cookie Policy and broader legal information center.
Last updated: April 17, 2026
Privacy policy overview
Who this policy applies to
This policy applies to visitors of our website, prospective clients, active clients, and anyone contacting ICT Shift through forms, email, support, or commercial channels.
Data minimization
We only collect personal data that is necessary for delivering services, fulfilling contractual obligations, securing systems, complying with legal duties, and responding to legitimate requests.
Your privacy rights
Depending on your jurisdiction, you may have rights to access, correct, delete, restrict, object to, and transfer your personal data, as well as withdraw consent where consent is the legal basis.
What data we collect and why
The categories below reflect personal data typically processed through website usage, support and service delivery, account interactions, and legal or operational obligations.
We do not knowingly collect more data than required for the purpose it was provided for. Payment card data is handled by designated payment processors and is not stored by ICT Shift systems unless explicitly required by law or payment operations metadata.
How data is used
- Service delivery, support, and customer communication
- Security, abuse prevention, and incident response
- Billing, invoicing, accounting, and tax compliance
- Operational improvement and quality assurance
- Legal compliance and protection of rights
Sharing with third parties
We may share data with vetted processors and providers where needed for hosting, support tooling, communications, invoicing, payment processing, and legal compliance. We do not sell personal data.
Where processors operate outside your jurisdiction, we use appropriate safeguards (such as contractual safeguards) where required by law.
Cookies and tracking
Our website uses functional and preference-related cookies and similar technologies. For detailed cookie names, duration, and purpose, see our Cookie Policy.
Your rights and choices
Subject to local law, you may request access, correction, deletion, restriction, objection, and portability of your personal data. You may also withdraw consent where consent was used as the legal basis. For EU legal context, see the GDPR text and the Dutch implementation law UAVG.
You may also lodge a complaint with your local supervisory authority. In the Netherlands, this is the Autoriteit Persoonsgegevens.
How to contact us
For privacy questions or data-rights requests, contact us at:
info@ictshift.com
Please include enough detail for us to verify and process your request securely.
Policy updates
We may update this Privacy Policy to reflect legal, operational, or technical changes. The latest version will always be published on this page with the updated date.
Need help now?
If you want clarification about privacy, data processing, or your rights, our team can guide you directly.