Business Insights

Read all about ICT Shift’s Business insights here, what we are up to, our changes, future plans and what is currently in development.

🤖 AI in IT Support: Hype or Help?

🤖 AI in IT Support: Hype or Help?

Is artificial intelligence transforming IT support—or just generating buzz? You’ve likely heard the promises: faster resolutions, smarter systems, and round-the-clock service. But how much of it is real, and how much is hype?

Let’s explore what AI truly brings to the table—and how companies can use it to their advantage.

Your Roadmap to the European Cloud: 10 Essential Steps

Your Roadmap to the European Cloud: 10 Essential Steps

In today’s digital age, where data breaches and cyber threats are increasingly prevalent, establishing secure hosting solutions in the European cloud is more critical than ever, especially for businesses operating within Europe.

The European cloud is vital for understanding the European Union’s stringent regulations, particularly the General Data Protection Regulation (GDPR), which mandates that organizations manage their data with an emphasis on privacy and security.