New Client IT Onboarding
New client IT onboarding at ICT Shift routes your request to the right specialist team within one business day.
This onboarding form is for organisations ready to begin with ICT Shift. Tell us which service track fits best, your top priorities, and who should join the first kickoff call. You can also start directly from managed IT support onboarding, security onboarding, or cloud onboarding.
Select your track: Managed IT Support, Cloud and Infrastructure, Security and Continuity, Consulting and Strategy, Staffing and Projects, or AI and Automation. Our senior team in Eindhoven, Netherlands supports Microsoft 365, Azure, on-premises, and hybrid environments with onboarding designed around your current estate and business goals.
Need to discuss your route first? Call +31 (0)85 8888 863.

What Happens After You Submit Your New Client IT Onboarding Request
We use this onboarding step for organisations that want one gateway into ICT Shift delivery. It keeps service routing, scope details, and first actions in one place, and follows our structured onboarding process. Please include your requested service track, affected teams/users, key systems, and the first outcomes you need us to prioritise.
How New Client IT Onboarding Is Routed
Your onboarding request is routed to the right specialist flow: support, cloud, security, consulting, staffing, or automation. We align the kickoff agenda to your stage, priorities, and constraints so first actions are practical from day one.
1
Kickoff & Service Routing Confirmation
We confirm your requested track, current stage, affected teams, and business priorities. This ensures scope, ownership, and first actions are aligned before delivery starts.
2
Discovery Inputs & Constraints
We collect the minimum inputs needed to start safely: systems context, compliance constraints, and key stakeholders. Information handling follows GDPR principles and supports NIS2 readiness priorities.
3
First 30 Days Action Plan
We define first-month priorities, owners, and checkpoints for your chosen track. By day 30, you have clear ownership, escalation routes, and a practical next-phase plan.
Start Your New Client IT Onboarding
Fill in your details and we will confirm your service track, schedule the kickoff call, and tell you exactly what access and stakeholders we need from your side.
